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ABOUT

When I was a little girl in primary school, I avoided math in favour for locking myself up in a bubble, where I created wonderful stories. I wrote them down, and drew pictures to go with them. My head was almost always overloaded with thoughts and ideas, and I loved telling these stories to others, some less true than the other... I still tell stories, and I still spice them up. Just like I do with my food. And my kombucha. My life in general, I guess... Hang on, are you still with me? If so, I'd like to invite you to my little universe. Bierback's universe. Where I get to mix my biggest passions in life. I create and manage content, I find the perfect side table for your living room. I wish to inspire and share ideas on how to make your everyday a bit more conscious, a bit more sustainable.

Please do get in touch if you have any questions or thoughts about the items or my work.

Much love,

Emelie

 Find Emelie Birgersson on  LinkedIn .

Find Emelie Birgersson on LinkedIn.

CONTACT

Bierback's
CVR: 38745905
Pick-up location: Copenhagen NV, Denmark

E-mails can be sent to emelie@bierbacks.com

Find us on Instagram @bierbacks
Fins us on Facebook @bierbacks

We try to answer all messages as soon as possible.

 

HOW TO SHOP

PAYMENTS

You can pay via this site, or reach out to emelie@bierbacks.com for options such as MobilePay, cash and regular bank transfer. Don't forget to write the name of the item(s) in the e-mail.

DISCOUNTS

Some items are subject to discount when bought together with other items. To receive the discount, reach out to emelie@bierbacks.com and we'll sort it out.

PICK-UP & SHIPPING

Most items are currently located in Copenhagen NV for pick-up. Due to the nature if the items, not all are suitable for shipping. Before placing your order, we advise you to reach out to emelie@bierbacks.com in terms to settle options and payment for shipping. Currently there are two options for shipping:

  • Pick-up in store ONLY = when your order is complete, you are welcome to pick it up in Copenhagen NV. Location and times for pick-up will be provided via e-mail.
  • REQUEST shipping (info sent via e-mail if possible) = this options means you request shipping, and that we will get back to you with information wether it's possible or not, and with information about price, delivery times etc. Note that this option doesn't mean we will ship your order, only that we'll investigate if it's possible.

CONDITION & LOOKS

All items are sold as displayed. They have been loved and used by previous owner(s) and can therefore not be expected to look or feel brand new. Which is the whole point. If you are in doubt, or have any questions about an item, send us an e-mail and we are happy to provide more information and pictures. Please read our T&Cs for information about refunds.

TERMS & CONDITIONS

All our terms and conditions about this website, shopping via this website, how we carefully (but thankfully) use your personal data and cookies, can be read here.

ANY OTHER QUESTIONS?

What ever it may be, you are always welcome to shoot us a message on Facebook, on Instagram or via e-mail. Our contact details are to be found here.

TERMS & CONDITIONS

Version 1.1 Updated 2018-05-21

Shopping at Bierback's should be easy, safe and honest. Meaning, we try to picture all items as true and precisely as possible, so that you won't regret your purchase. Below you can find our specific terms and conditions. Please feel welcome to contact us, should you have any further questions. Our contact details can be found here.

To read our updated Privacy Policy, click here.

PURCHASE

Once we have received your order, we will process it by sending you an e-mail to arrange for pick-up or shipping. This depends on the delivery method you have chosen and also wether it's possible to ship the order. Together with the order confirmation, you will receive your order number. We ask you kindly to use this order number as a reference for any further correspondence.

Bierback’s webshop reserves the right to correct any inaccuracies in the webpage and/or concerning already sold items.

Please be advised that VAT is included in all Bierbacks webshop prices. Kindly note that specific Danish VAT laws regarding sale of used items apply when purchasing from Bierback's, and therefore VAT is not deductable.

PAYMENT

Bierback's webshop payment can be made via Visa/Dankort and international credit cards via PayPal or Stripe. Standard provider charges may be added for transactions via Dankort or international credit cards, where so required. For more information concerning safe payments online, kindly click on this link: here.

Should you prefer to pay cash at pick-up, via MobilePay or via bank transfer to our account, please get in touch. Our contact details can be found here.

COLLECTION AND DELIVERY

Bierback's webshop offers you the following delivery options:

  • Pick-up in store ONLY = when your order is complete, you are welcome to pick it up in Northern Copenhagen. Location and times for pick-up will be provided via e-mail.
  • REQUEST SHIPPING (info sent via e-mail if possible) = this options means you request shipping, and that we will get back to you with information wether it's possible or not, and with information about price, delivery times etc. Note that this option doesn't mean we will ship your order, only that we'll investigate if it's possible.

RETURN POLICY

Bierback's webshop contain hand picked items, that are far from brand new. Therefore our basic principle is that you purchase the item as seen. For this reason, any purchased items collected and paid by you in person from our pick-up point, are non returnable. Should you at pick-up regret your order you are entitled to do so, where we will return the full amount. You have 14 days to return items purchased and shipped via Bierback's webshop only if they are returned in the same condition in which you received them. Payment for transporting returned items, is on the buyer’s account. We also require you to provide us with the relevant order number, which you received along with the order confirmation. Returned items requiring cash on delivery (COD) will not be accepted.

Should you wish to return a purchased item, we would appreciate this information as soon as possible. 

SECURITY AND PERSONAL INFORMATION

Bierback’s webshop uses PayPal or Stripe as it's payment system, where all purchase communication occurs via a secure and encrypted SSL connection. This ensures that unauthorised parties cannot see the data exchanged. All personal information, which you provide via purchase from Bierback’s webshop, is treated as confidential.

To read more about how we collect, process and store personal data, please read our Privacy Policy.

COOKIES

Bierbacks.com only use cookies for the purpose of improving the site and its functionality, thereby optimising and facilitating your visit experience and potential purchase as much as possible. You can of course clear your cookies from your computer at any time. How to do so depends on your chosen browser. Please be aware however that not permitting cookies may complicate or hinder your webshop experience.

To read more about cookies and how we use them, please read our Privacy Policy.

RIGHT TO COMPLAIN

At Bierback's we take your shopping experience seriously, and we hope you are satisfied with our service as well as our items. Should our deliveries not meet your expectations, we would urge you to contact us immediately at emelie@bierbacks.com so that we can react on the matter.

Should the way we have handled your issues not meet your expectations in any way, you can place a complaint here (please note that the page is in english).

PRIVACY POLICY

Version 1.1 Updated 2018-05-21

 

BIERBACK'S PRIVACY POLICY

 

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. Your subscription data may also be used to reach the right people when we communicate on social media.

 

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will ask you directly for your expressed consent.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at emelie@bierbacks.com or mailing us at: Bierbacks, c/o Emelie Birgersson, Ørnevej 66 4tv, 2400 Copenhagen NV, Denmark

 

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

SECTION 4 - SQUARESPACE AND COOKIES (SQUARESPACE, PAY PAL & STRIPE)

Our store is hosted with Squarespace. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Squarespaces data storage, databases and the general Squarespace application. They store your data on a secure server behind a firewall.

COOKIES

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

http://www.bierbacks.com uses the below cookies to operate:

crumb - Session cookie (expires when you exit your browser)
JSESSIONID - Session cookie (expires when you exit your browser)
ss_lastvisit - Persistent cookie (helps us remember returning visitors)
CART - Persistent cookie (essential for providing e-commerce facilities)

Our store is hosted on SQUARESPACE and payments are managed by PAYPAL or STRIPE. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 

Your data is stored through Squarespace’s data storage, databases and the general Squarespace application. They store your data on a secure server behind a firewall.

When you move to our checkout pages you are transferred to http://www.squarespace.com and https://www.secure.squarespace.com and they use the below cookies:

Session cookies (expire when you exit your browser):

crumb
JSESSIONID
__utmc

Persistant Cookies:
__qca
__utma
__utmb
__utmz
mp_4213922e56ac2f6df331f80a45f65ed3_mixpanel
SQ6
ss_cid
SS_MATTR
SS_MID f89ed01d-4a05-4ea7-80e0-c90623e543e8hgw9dk2l
user_segment

More information on each of these services and their terms can be found here:

https://stripe.com/dk/legal
https://www.paypal.com/dk/webapps/mpp/ua/privacy-prev?locale.x=en_DK
http://www.squarespace.com/terms-of-service/
http://www.squarespace.com/privacy/

 

PAYMENT

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Squarespaces Terms of Service here or Privacy Statement here.

 

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

LINKS

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

SECTION 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer, Emelie Birgersson, at emelie@bierbacks.com or by mail at Bierbacks, c/o Emelie Birgersson, Ørnevej 66 4tv, 2400 Copenhagen NV, Denmark.

THANKS & FRIENDS

SOPHIE

Thank you for giving our logo that final, important touch. And for creating the celebration @to__a__tee.

MOO

Thank you @Moo for providing us with our Cotton Business Cards, made from 100% recycled cotton. Offer: Get 20% off your first order! Just click this link.

HANNE

Thank you Hanne for providing support and inspiration. Make sure you visit hannerobinson.com for a pure health boost.

SPOTLIGHT / SPOTLY

Thank you Martine at @spotlight for hosting us in your pop-up, we love hanging out with you. Please pay Spotlight a visit for a physical touch of Bierback's and a in-store discount.

 

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